Property Management Frequently Asked Questions (FAQ)

When looking for a reputable property management company, there are a lot of questions you need to ask. Our team has compiled a list of the most common questions we get asked by potential clients and provided insight.

If you have a question that is not answered below, feel free to reach out to us online.

What does a property management company do?

Southwest Mountain Realty deals directly with rental prospects and tenants, saving you time and worry over marketing your rentals, collecting rent, handling maintenance and repair issues, responding to tenant complaints, and even pursuing evictions.

What areas do you currently service?

Southwest Mountain Realty is located in Queen Creek, Arizona and has been providing professional rental property management services for over 20 years throughout both Maricopa and Pinal Counties. We provide property management services in Phoenix, Chandler, Gilbert, Queen Creek, San Tan Valley, and more!

What types of rental properties do you manage?

Our property managers at Southwest Mountain Realty are well versed in residential, multi-family, and commercial property management. We have experience working with the following type of property:

  • Residential Homes & Houses
  • Apartments
  • Condos
  • Multi-Family Housing

As the property owner, how involved do I have to be?

When you hire Southwest Mountain Realty, you won’t have to lift a finger—unless you’re reaching for your monthly rental check! We ensure every aspect of your rental property is covered so there is nothing for you to worry about.

How do you screen and select tenants?

We conduct rental and employment verifications as well as full background screenings to include criminal and financial history. We do not allow residents who have had aggressive felonies, previous evictions, or landlord collections.

How long with it take to rent my property?

This is a hard question to answer because it depends on multiple factors. When renting a home, you need to consider the location, price, condition, and more. Our team will do our best to find you reliable tenants that pass our screening process as quickly as possible. We place ads on multiple sites including, MLS,, and local newspapers.

Who handles problems late at night or on the weekend?

Our team understands the importance of providing your tenants and prospective renters with convenient access to the services they need. Bring in more interested renters and keep your current tenants happy with our 24/7 services. Maintenance is handled fast and efficiently. We also do our best to contact our owners when repairs are needed so there are no surprises on monthly reports. Usually, we specify a dollar amount together with an owner.

I am relocating out of the area, can you help me manage my property?

Whether you manage one or multiple rental units, it’s definitely more convenient if you’re close by. If you need to stop by the property, you don’t want to have to drive hours upon hours just to get there. Because of this, Southwest Mountain Realty makes owning a rental home is another location as seamless as possible. We manage the day to day so you don’t have to!

Property Management Company in Phoenix, Arizona

Still have questions about the property management process? We’d love to hear from you! No matter your location in the Phoenix metro area, Southwest Mountain Realty is the property management company you can depend on. Whether you need residential, multi-family, or commercial property management, we’re the company your Arizona neighbors have trusted for more than 20 years.

Please contact us online or call us as 480-237-9979 for a free information packet. We look forward to hearing from you!